Frequently Asked Questions

• How much will my website development cost?

  Project quotes are customized based on factors like page scope, design complexity, and required functionality. For simpler projects, development costs may start around $7k, while most projects land around $10k or above (note, this cost is for development only).

  The details of your project will be clearly laid out in a development proposal, ensuring transparency and avoiding surprises. We also offer flexible payment plans to make the investment more manageable.

• Why do I need a separate designer?

  In the same way you wouldn’t want your architect to also be your builder when constructing a custom home, the process for custom websites follows a similar logic. Your designer, acting as the “architect,” develops the branding and visual proofs to convey your vision through layout, color palette, and graphics.

  Once these proofs are ready, we (your developers) step in as your “builders,” translating them into a functional website by writing code and formatting each design element. We take care of all the technical aspects of bringing your new site to life and also offer ongoing post-launch support.

  Need to find a designer? No worries! We assist with that part too. With incredible design partners, we can help match you with the perfect fit based on your site style, needs, budget, and timeline.

• Do you guarantee project timelines?

  We strive to maintain a smooth workflow and are willing to collaborate towards a specific launch date. It’s essential however to note that our timeline can only begin upon receiving the finalized design files from your designer.

  Once we receive the files, it’s typically an 8 week turnaround for initial development, depending on the project’s complexity. The process from demo site review to launch is usually quick unless there are delays in client feedback, changes in project scope, or payment issues.

• Are there monthly costs for using Shopify?

  Yes, Shopify involves a monthly subscription fee, covering crucial services such as hosting, security, and ongoing customer support. This ensures your online store’s smooth operation and support, making it a practical investment for sustained functionality.

  Rest assured, we always guide our clients through this process when it comes time, making sure they are set up with the correct plan.

• What options do you offer for on-going support for Shopify?

  Unlike WordPress, which is self-hosted and needs routine weekly maintenance, Shopify comes with built-in access to Shopify’s support team for quick expert assistance. For this reason there is no need for an on-going monthly care plan with our team.

  For tasks involving theme additions or design revisions, our team is available at our hourly rate. Minor support tasks, taking less than 3 hours, are billed in 15-minute intervals at our hourly rate of $180, with a consolidated invoice sent at the end of the month.

  For more extensive theme work, our half-day rate of $500 provides a discounted 3 hours of fully dedicated support. Similarly, our full-day rate of $1000 allows for a discounted 6 hours of fully dedicated assistance, providing cost-effective options for extended support.