Made to Thrive

WordPress Maintenance &
Client Support Services

Your investment in a beautiful site doesn’t stop the minute it’s live. It’s constant. We want you to get the most out of your site, which is why any theme crafted by Made to Thrive is available for full maintenance and support services.

We recommend all clients sign up for our Monthly Maintenance Plan, which is our way to guarantee that your site is in shape: backed up, up-to-date, and malware-free. This step is crucial to getting the most out of our collaboration! Or if you feel comfortable and prefer to handle your own site maintenance and backups, we also offer as-needed support and revisions at our hourly rate to any site created by Made to Thrive.

Are you a current or past client with a support request?
Shoot us an email at support@madetothrive.com and we're happy to help!

Monthly Maintenance Plan

Investment of $40. Available to MTT themes only.

+ Weekly WordPress core updates
+ Weekly WordPress plugin updates
+ Daily secure off-site backups
+ Daily security and malware scan
+ Daily uptime monitoring
+ Monthly maintenance report
+ Priority support requests

Frequently Asked Questions

  •  
    Do you offer support/revisions to sites not coded by MTT?

    Since every developer codes differently, we don’t. It can be incredibly tasking to troubleshoot problems in an unknown theme. What we can do is recode your current site with a fresh Custom Theme that will resolve your current site issues.

  •  
    What are your support/revision rates?

    During business hours (Monday-Friday, 9-3 PST), $100/hour is our standard, but clients signed up for our Monthly Maintenance Plan get a discount of $90/hour. In off-hours/emergency support situations, we bill at $150/hour.

  •  
    How do I enroll in the Monthly Maintenance Plan?

    Simply send us a note at support@madetothrive.com and we’ll get you all set up!

    Note: Monthly investment of $40. Available to MTT themes only.

  •  
    How do I request support/revisions?

    Easy! Head over to our contact page and select the option “I’m a current/past client in need of support or revisions”. Give us the details from there and we’ll get right on it!

Client Support